Shinetech Software
Get in touch

Unlock the Full Potential of Salesforce with Our Expert Services

  • 120+ testimonials from our valued clients
  • Certified Salesforce administrator, developer and consultant
  • 1500+ completed projects and more to come
  • Extensive industry experience in manufacturing, retail, professional services, healthcare, banking, telecoms, hospitality, insurance and more
BOOK A FREE CONSULTATION

Our Services

Migration & Maintenance

Seamlessly transition and maintain your Salesforce environment with our comprehensive services:

  • Data Migration: Ensuring a smooth and secure transfer of your data.
  • Configuration and Customization Maintenance: Tailoring Salesforce to meet your unique requirements.
  • System Administration and Support: Providing ongoing technical support and system administration.
  • Release Management and Upgrades: Keeping your Salesforce platform up-to-date with the latest features and improvements.

Development

Transform your business processes with customized Salesforce development:

  • Apex Programming and Lightning Components Development: Harnessing the power of Salesforce with custom development.
  • API Integrations: Connecting Salesforce with other systems to streamline operations.
  • Custom Salesforce Application Development: Creating bespoke applications tailored to your business needs.
  • AppExchange Application Development: Developing solutions for the Salesforce AppExchange.
  • Einstein Analytics and Reports/Dashboards Development: Leveraging Salesforce Einstein to provide actionable insights.

Solutions

Optimize your business processes and strategies with our specialized solutions:

  • Strategy and Roadmap Consulting: Guiding your Salesforce strategy to align with your business goals.
  • Business Process Optimization: Improving efficiency and effectiveness through tailored solutions.
  • Change Management and User Adoption: Ensuring smooth transitions and user adoption of new processes.
  • Best Practices and Governance: Implementing industry best practices and governance for your Salesforce platform.
  • Health Checks and Assessments: Evaluating the health of your Salesforce environment and recommending improvements.
  • Industry-Specific Solutions: Providing tailored solutions to meet the unique needs of your industry.

Why Choose Us?

Expertise

Our team consists of certified Salesforce professionals with extensive experience.

Customized Solutions

We tailor our services to meet the specific needs of your business.

Proven Track Record

We have a history of delivering successful Salesforce projects across various industries.

Client-Centric Approach

We prioritize your business goals and work closely with you to achieve them.

Certified Expertise for Tailored Salesforce Solutions

Our team holds over ten different Salesforce certifications, showcasing our diverse skillset and extensive experience. This expertise allows us to tailor solutions perfectly to your needs.

Certifications Held

Administrator

CPQ
Specialist

Platform
Developer

Marketing Cloud
Developer

JavaScript
Developer

Platform
App builder

Sharing and
Visibility
Architect

Data
Architect

Application
Architect

Business
Analyst

Client Success Stories: Our Impactful Solutions

Case1-Customer Loyalty Management in Salesforce: A Retail Success Story

Our Hong Kong-based retail and commercial real estate client sought to enhance customer loyalty through a seamless loyalty program. We implemented Salesforce Loyalty Management to address their challenges, integrating loyalty points, streamlining festive promotions, offering tiered customer privileges, and centralizing system management.
Our agile development approach fostered a collaborative and productive team environment, including Kanban, standups, code reviews, and retrospectives. This resulted in increased customer retention and satisfaction, over 60 successful releases (including the loyalty program and Salesforce Marketing Cloud integration), and a thriving partnership that drives continuous innovation.

Key Features

  • Loyalty Point Integration
  • Festive Promotion Management
  • Tiered Customer Benefits
  • Centralized Loyalty Program Platform
  • Agile Development Practices

Key Features

  • Customized Salesforce Service Cloud
  • E-commerce Integration
  • Enhanced Self-service
  • Improved Knowledge Management
  • Agile Development

Case2-Customer Service Transformation for an Outdoor Gear Leader

Our client, a leading outdoor gear company, sought to improve their customer service experience. We implemented Salesforce Service Cloud and custom integrations with their e-commerce platform to address challenges like slow resolution times, scattered data, and limited self-service options. This solution included tailored case routing, escalation rules, centralized customer views, and approval processes within Salesforce, along with seamless data flow between systems. As a result, the client achieved faster ticket resolution, improved order tracking, enhanced self-service capabilities, better knowledge management, and increased case handling capacity.

Case3-Transforming
E-Marketing with Salesforce

Our outdoor gear client needed a competitive edge in their e-marketing efforts. We implemented Salesforce Marketing Cloud, integrating it with their e-commerce platform to streamline marketing processes and enhance customer engagement. This solution included marketing automation for seamless customer journeys, a unified customer data view, custom email templates, and the integration of essential transactional data. As a result, the client now delivers a personalized customer experience, enjoys greater marketing efficiency, and benefits from valuable data insights.

Key Features

  • Marketing Automation
  • Unified Customer View
  • Custom Email Templates
  • E-commerce Integration
  • Data Insights

We provide risk-free Services to our clients

Flexible Contracts

We provide adaptable contracts, allowing you to adjust your team size as your project scales and matures.

Money-back Guarantee

We have full confidence in our capacity to cultivate exceptional developers who, in turn, craft outstanding software. To underscore our commitment, we provide an unconditional refund in the event that you are dissatisfied with the deliverables of the latest development iteration.

1-Week Free Trial

Share with us a specific requirement such as a module or function point that needs further development. You’ll then be able to try our services risk-free for one week to learn about our working methods before signing a final contract.

Contact Us to Start Free Trial

We aim to reply as soon as we can. Instant reply? Call us now.

Please fill require field.
Please fill a valid Email.
Please fill require field.
Please fill require field.
Please fill require field.

Start Your 1-week Free Trial

We’re your dedicated partners, committed to the success and growth of your business.
Start Free Trial